FAQ ( Frequently asked questions )

This page shows the questions most fequently asked about our service.  

We have devided these questions into two categories: general use and finance.
Click on the underlined links to have the answer for any particular query.
If your question is not on the list, contact us
directl
y.

Questions about general use
What can I buy or sell using Escrow! ?
What is the Inspection Period? 
How can I see the state of my transaction? Has the payment been received? The goods have been sent?
Are international purchases or sales allowed?
How can I change my registration information?
I have forgotten my password, what do I do now?
How can a Buyer turn down / return the goods to the Seller?
What happens if the Buyer denies having ever received the goods?
Where and how can I cancel a transaction?
Sales of software: what happens if the Buyer duplicates the software and then returns the original?
Financial questions
How much will it cost to use Escrow!?
What ways of payment does Escrow! accept?
Who pays Escrow's! service fees?
When do I pay?
When will the payment be charged to my credit card?
How and when is the Seller paid?
Can I be reimbursed Escrow's! service fees if I return the goods?
An EscrowEuropa srl service
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