Guide

It is very easy to use the Escrow! service, just follow the steps below.

Step 1: Terms and data requests

To use Escrow! you need to register. No probem. Registration is easy and free!
If you have already registered type in your e-mail address and password and enter your Transaction page.
To buy and sell goods, click on "New transaction" and fill in the gaps.
To see the state of a transaction in progress or to add new data in a particular transaction, click on the Identification Number which is shown on the list of your transactions.
After both the Buyer and Seller have agreed on the terms of the transaction, we will ask the Buyer to pay Escrow!

Step 2: The Buyer pays Escrow!

The Buyer can pay Escrow! with a credit card, bill of exchange, banker's draft or bank transfer. The money taken by Escrow! is transfered into a no interest account.

To know our fee click here or visit our web page Financial FAQ

Step 3: The Seller sends the goods

Once Escrow! has received the payment, the Seller will be asked to send the goods to the Buyer. For security reasons we will never send in an e-mail information on the address where the goods are to be sent. All the information needed should be obtained by entering the appropriate transaction page.

Step 4: The Buyer approves the purchase

After the goods are received, the Buyer has the Inspection Period to value the purchase*, thus if the purchase is approved of, informing Escrow! to authorise the transaction.

Step 5: The Seller is paid

Escrow! pays the Seller. We would like to remind the Seller that the expenses of sending and receiving the money will be charged to the consignee. For information on bank's charges please visit our Financial Faq page or send us a mail to info@escrow-europa.com



* Note:

If the Client is not satisfied with the goods, he/she can inform Escrow! that the goods will be returned to the Seller. When the goods are returned, the Seller has, after receiving the goods, the Inspection Period to verify that the goods have been returned in their original condition. After the Seller has confirmed the receipt and that the condition of the goods are to his/her satisfaction, Escrow! wll reimburse the Buyer minus the fee due. 

The Buyer has to inform Escrow! of his/her decision within the Inspection Period. Escrow! will make the payment to the Seller if the Buyer has not given any notification within that period of time.